Location: Abingdon
Reporting to: Head of Global Customer Support

Key Responsibilities:

  • Installation and support of products at customer sites across the world
  • Provide support, remotely and at customers facilities, including fault finding, repair and installation of product upgrades
  • Managing the product acceptance process from installation through to customer sign-off; spending up to 6 months working at customer sites abroad
  • Building and maintaining strong relationships with customers and distributors; provide insight on customer opinions and priorities
  • Training, mentoring, and coaching of distributor service teams
  • Monitor the performance and up-time of all company products, both in-house and at customer sites
  • Write and maintain technical documents to improve fault-finding and installation
  • Able to travel to customer sites across Europe, USA and Asia, travel may reach 50% and be at short as well as planned notice

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Location: Abingdon

Key Responsibilities:

  • Build and test complex subassemblies and assemble the tools to the necessary standard according to documentation
  • Identify and report problems with manufacturing
  • Assist the manufacturing team in maintaining and improving processes and manufacturing quality
  • Support the NPI Manager in delivering on time product to the customer
  • Maintain a high level of cleanliness within the production and cleanroom areas
  • Kitting of assemblies to the BOM when required
  • Quality and Stock Control when required
  • Support the Operations team in maintaining a high standard of Health and Safety across the business

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Location: Abingdon

Key Responsibilities:

  • Build and test sub-assemblies and tools to the required standard using production documents
  • Assist the manufacturing team to maintain and improve process and manufacturing quality
  • Maintain a high level of cleanliness within the production and cleanroom areas
  • Kitting of assemblies to the Bill of Materials when required
  • Quality control of parts arriving for stock
  • Support the Operations team in maintaining Health and Safety standards across the business
  • Willing to learn new practices and techniques within the production environment

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Location: Abingdon
Reporting to: Engineering Director

Key Responsibilities:

  • Lead a small team of software engineers with core C# expertise in their delivery of high quality, fault-tolerant software
  • People management of your team - career development, recruitment, mentoring, training, appraisals
  • Project management - creating, tracking, and reporting project plans for your team and supporting their integration into an overall program plan
  • Build appropriate processes to support continuous improvement
  • Work effectively within a complex cross-functional multi-disciplinary environment
  • Ensuring effective use of external partners to expand software delivery capabilities
  • Hands-on technical contribution where bandwidth permits

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Location: Abingdon
Reporting to: Applications Manager

Key Responsibilities:

  • Support Marketing team in business development, report, writing, conference presentations, and more
  • Support customer in data collection and method development, understand their applications
  • Present the product and associated results to customers in a professional way
  • Be the support contact for applications related activities with customers
  • Troubleshoot as required to keep the tools running successfully
  • Drive applications projects to meet customer requirements

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Location: Abingdon
Reporting to: Chief Executive Officer

Key Responsibilities:

  • Primary technical customer contact
  • Analyse market for key trends and inflection points
  • Define and prioritise the product roadmap
  • Responsible for Market Requirements Definition for all approved development projects

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Location: Abingdon
Reporting to: Software Manager

Key Responsibilities:

  • Development and integration of C# machine control software running on a Windows PC platform
  • User Interface design (WPF)
  • Collaborate effectively as part of an integrated software team whilst also being able to work independently
  • Work across functions (Systems Engineering, Mechatronics, Research, Electronics) to help identify and implement the optimal technology choices, architectures, and implementation

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Location: Abingdon
Reporting to: Engineering Director

Key Responsibilities:

  • Make designs in 3D using Solidworks
  • Make calculations to verify basic mechanical performance
  • Support initial build process and update designs and drawings appropriately
  • Create drawings and prepare bill of materials
  • Cross check drawings of colleagues

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Applications need to be emailed with covering letter and CV to This email address is being protected from spambots. You need JavaScript enabled to view it..